Resources
- https://cloud.google.com/blog/products/devops-sre/sre-at-google-our-complete-list-of-cre-life-lessons
Books
- The Site Reliability
- Site Reliability Engineering
  - https://sre.google/sre-book/table-of-contents/
- Effective Devops
  - https://www.oreilly.com/library/view/effective-devops/9781491926291/
- The Phoenix Project
- The Practice of Cloud System Administration: DevOps and SRE Practices for Web Services, Volume2
  - https://www.amazon.com/Practice-Cloud-System-Administration-Practices/dp/032194318X/ref=sr_1_1?ie=UTF8&qid=1527184188&sr=8-1&keywords=practice+of+cloud+system+administration
- Accelerate: The Science of Lean Software and DevOps
  - https://www.amazon.com/Accelerate-Software-Performing-Technology-Organizations/dp/1942788339/ref=sr_1_2?ie=UTF8&qid=1515161455&sr=8-2&keywords=accelerate
https://www.squadcast.com/blog/must-read-devops-sre-books-for-all-engineers
- The Phoenix Project
  - Bonus: Beyond The Phoenix Project is a podcast where the practices mentioned in the book are discussed more deeply
- The Unicorn Project
- The Goal: A Process of Ongoing Improvement
- Effective DevOps
- Site Reliability Engineering
- Practical DevOps
- Real World SRE
- Accelerate: Building & Scaling High Performing Technology Organization
- Seeking SRE: Conversations About Running Production Systems at Scale
- A Seat at the Table: IT Leadership in the Age of Agility
- The Human Side of Postmortems
- Thinking in Systems
https://realtoughcandy.com/sre-books/
- Site Reliability Engineering: How Google Runs Production Systems
- The Site Reliability Workbook
- Building Secure and Reliable Systems
- The Practice of Cloud System Administration
- Chaos Engineering: System Resiliency in Practice
- Real-World SRE
- Chaos Engineering: Site Reliability Through Controlled Disruption
- Hands-On Site Reliability Engineering
- Seeking SRE
- SRE with Java Microservices
- 97 Things Every SRE Should Know
- Chaos Engineering
- Serverless Architectures on AWS 2nd edition
- Software Telemetry

Books

The Site Reliability Book

In a devops approach, you improve something (often by automating it), measure the results and share those results with colleagues so the whole organization can improve.

No more silos
- The first key idea is o more silos. This is a reaction to a couple ideas:
  - The historically popular but now increasingly old-fashioned arrangement of separate operations and development teams
  - The fact that extreme siliozation of knowledge, incentives for purely local optimization, and lack of collaboration have in many cases been actively bad for business.
Change Should be Gradual
- Build a steady pipeline of low-risk change out of regular output from product, design, and infrastructure changes. This strategy, coupled with automatic testing of smaller changes and reliable rollback of bad changes, leads to approaches to change management like CI/CD.
Tooling and Culture are Interrelated
- A good culture can work around broken tooling, but the opposite rarely holds true.
Measurement is Crucial

class SRE implements interface DevOps

Operations is a Software Problem
Manage by Service Level Objectives (SLOs)
Work to minimize Toil
Automate This Year’s Job Away
Move Fast by Reducing the Cost of Failure
- reduced mean time to repair (MTTR)
Share ownership with developers
- SREs tend to be inclined to focus on production problems rather than business logic problems, but as their approach brings software engineering tools to bear on the problem, they share skill sets with product development teams.
- In general, SRE has particular expertise around the availability, latency, performance, efficiency, change management, monitoring, emergency response, and capacity planning of the service(s) they are looking after.
Use the same tooling, regardless of function or job title

Youtube

Inmetrics

Eduardo Maldonado

Fabio Reginaldo (Quode)

SRE Foundation Course: Value Added Resources
- 1: SRE Principles & Practices
  - ‘What’s the Difference Between DevOps and SRE?’ with Seth Vargo and Liz Fong-Jones of Google (05:10)
    - https://youtu.be/uTEL8Ff1Zvk
- 2: Service Level Objectives & Error Budgets
  - ‘Risk and Error Budgets’ with Seth Vargo and Liz Fong-Jones of Google (06:17)
    - https://youtu.be/y2ILKr8kCJU
- 3: Reducing Toil
  - ‘Pragmatic Automation’ with Max Luebbe of GCP (04:45)
    - https://www.youtube.com/watch?v=oDcjAcFTFC0&t=0m56s
- 4: Monitoring & Service Level Indicators
  - ‘SLI & Reliability Deep-Dive’ with David N. Blank-Edelman of Microsoft (08:35)
    - https://www.youtube.com/watch?v=1iMo3SkdQqQ
- 5: SRE Tools & Automation
  - ‘Ironies of Automation: A Comedy in Three Parts’ with Tanner Lund of Microsoft (18:32)
    - https://www.youtube.com/watch?v=U3ubcoNzx9k
- 6: Anti-Fragility & Learning from Failure
  - ‘Sloth, a Tool for Inducing Network Failures’ with Preetha Appan of Indeed.com (04:45)
    - https://www.usenix.org/conference/srecon17americas/program/presentation/appan
- 7: Organizational Impact of SRE
  - ‘A History of SRE at Uber’ with Rick Boone of Uber (06:24)
    - https://www.youtube.com/watch?v=qJnS-EfIIIE
- 8: SRE, Other Frameworks, Trends
  - ‘A Look at ITIL4 & SRE’ with Jayne Groll of DevOps Institute (11:25)
    - https://dev.tube/video/vFyPXIsUEhE
SRE Reports
- 2019 SRE Report
  - Catchpoint
    - http://pages.catchpoint.com/SRE-Report-2019.html
- What is SRE?
  - Kurt Andersen & Craig Sebenik from O’Reilly Media
    - https://www.oreilly.com/library/view/what-is-sre/9781492054429/
SRE Articles
- ‘Which Factors Affect Software Projects Maintenance Cost More?’ by Sayed Mehdi Hejazi Dehaghani and Nafiseh Hajrahimi
  - 1: SRE Principles & Practices
    - https://www.ncbi.nlm.nih.gov/pmc/articles/PMC3610582/
- ‘Measuring and Evaluating Service Level Objectives (SLOs)’ by Serhat Can
  - 1: SRE Principles & Practices
    - https://medium.com/@serhatcan/measuring-and-evaluating-service-level-objectives-slos-84b0dc740a0a
      - https://www.datadoghq.com/blog/set-and-monitor-slas/
- ‘Bloomberg Bets Big on SREs’ by Michael Rembetsy
  - 1: SRE Principles & Practices
    - https://www.techatbloomberg.com/blog/bloomberg-bets-big-on-sres/
- ‘Site Reliability Engineering at Bloomberg’ by Stig Sorensen
  - 1: SRE Principles & Practices
    - https://player.fm/series/devops-chat/site-reliability-engineering-sre-bloomberg-w-stig-Sorenson
- ‘What It Means To Be A Site Reliability Engineer’ by Molly Struve
  - 1: SRE Principles & Practices
    - https://dev.to/molly_struve/what-it-means-to-be-a-site-reliability-engineer-32ki
- ‘Error Budgets – Practical Implementation’ by Yaroslav Molochko
  - 2: SLO’s & Error Budgets
    - https://www.slideshare.net/yaroslavmolochko/implementing-error-budgets-125400822
- ‘How to Avoid the 5 SRE Implementation Traps that Catch Even the Best Teams’ by Lyon Wong
  - 2: SLO’s & Error Budgets
    - https://thenewstack.io/how-to-avoid-the-5-sre-implementation-traps-that-catch-even-the-best-teams/
- ‘Site Reliability Engineering: DevOps 2.0’ by Saba Anees
  - 2: SLO’s & Error Budgets
    - https://www.appdynamics.com/blog/engineering/site-reliability-engineering-devops-2-0/
- ‘Getting Started with Site Reliability Engineering’ by Jennifer Petoff
  - 2: SLO’s & Error Budgets
    - https://www.devops.talksplus.com/wp-content/themes/dotc/2019_Melbourne/presentations/Getting%20Started%20with%20Site%20Reliability%20Engineering%20(Jennifer%20Petoff%20DOTC%20Deck).pdf
- ‘Invent More, Toil Less’ by Betsy Beyer, Brendan Gleason, Dave O’connor and Vivek Rau
  - 3: Reducing Toil
    - https://storage.googleapis.com/pub-tools-public-publication-data/pdf/45765.pdf
- ‘SRE Lessons: Continuously Optimize to Reduce Toil’ by Damon Edwards
  - 3: Reducing Toil
    - https://www.rundeck.com/blog/sre-lessons-continuously-optimize-to-reduce-toil
- ‘Toil: Finally a Name For a Problem We’ve All Felt’ by Damon Edwards
  - 3: Reducing Toil
    - https://www.rundeck.com/blog/toil-finally-a-name-for-a-problem
- ‘SRE Lessons: Continuously Optimize to Reduce Toil’ by Damon Edwards
  - 3: Reducing Toil
    - https://www.rundeck.com/blog/sre-lessons-continuously-optimize-to-reduce-toil
- ‘Site Reliability Engineering (SRE): A Simple Overview’ by Mac Slocum
  - 3: Reducing Toil
    - https://www.oreilly.com/ideas/site-reliability-engineering-sre-a-simple-overview
- ‘What Is SRE?’ by Craig Sebenik & Kurt Andersen
  - 3: Reducing Toil
    - https://www.oreilly.com/library/view/what-is-sre/9781492054429/
- ‘Is It Worth the Time?’ by Xkcd
  - 3: Reducing Toil
    - https://imgs.xkcd.com/comics/is_it_worth_the_time.png
- ‘An Engineer’s Guide To SLA, SLO, and SLI’ by Ram Lyengar
  - 4: Monitoring & Service Level Indicators
    - https://plumbr.io/blog/monitoring/an-engineers-guide-to-sla-slo-and-sli
- ‘Service Level Indicators in Practice’ by Stephen Thorne
  - 4: Monitoring & Service Level Indicators
    - https://medium.com/@jerub/service-level-indicators-in-practice-6a1125e24bee
- ‘Stop Using Nagios (So It Can Die Peacefully)’ by Andy Sykes
  - 4: Monitoring & Service Level Indicators
    - http://www.slideshare.net/superdupersheep/stop-using-nagios-so-it-can-die-peacefully
- ‘Why Does (My) Monitoring Suck?’ by Todd Palion
  - 4: Monitoring & Service Level Indicators
    - https://www.usenix.org/conference/srecon19asia/presentation/palino-monitoring
- ‘Observability — A 3-Year Retrospective’ by Charity Majors
  - 4: Monitoring & Service Level Indicators
    - https://thenewstack.io/observability-a-3-year-retrospective/
- ‘Monitoring and Observability — What’s the Difference and Why Does It Matter?’ by Peter Waterhouse
  - 4: Monitoring & Service Level Indicators
    - https://thenewstack.io/monitoring-and-observability-whats-the-difference-and-why-does-it-matter/
- ‘3 Ways to Reduce Alert Noise in Monitoring’ by Christina DiSomma
  - 4: Monitoring & Service Level Indicators
    - https://www.metricly.com/3-ways-reduce-alert-noise/
- ‘Observability and Understanding the Operational Ramifications of a System’ by Charity Majors
  - 4: Monitoring & Service Level Indicators
    - https://www.infoq.com/articles/charity-majors-observability-failure/
- ‘Run a Service Level Indicator (SLI) workshop’ BY GDS
  - 4: Monitoring & Service Level Indicators
    - https://gds-way.cloudapps.digital/standards/slis.html
- ‘The Evolution of Automation at Google’ by Niall Murphy
  - 5: SRE Tools & Automation
    - https://landing.google.com/sre/sre-book/chapters/automation-at-google/
- ‘SRE at the Department for Work and Pensions’ by various
  - 5: SRE Tools & Automation
    - https://dwpdigital.blog.gov.uk/category/site-reliability-engineering-sre/
- ‘Measuring and Evaluating Service Level Objectives (SLOs)’ by Serhat Can
  - 5: SRE Tools & Automation
    - https://www.atlassian.com/blog/opsgenie/measuring-and-evaluating-service-level-objectives
- ‘Best NoSQL Databases 2019’
  - 5: SRE Tools & Automation
    - https://www.improgrammer.net/most-popular-nosql-database/
- ‘On-Call Tools to Support a DevOps Culture’ by Dan Holloran
  - 5: SRE Tools & Automation
    - https://victorops.com/blog/devops-on-call-tools-to-support-culture
- ‘Awesome Site Reliability Engineering Tools’ by Raghu Chinnannan
  - 5: SRE Tools & Automation
    - https://github.com/squadcastHQ/awesome-sre-tools
- ‘Security & Compliance’ by Ansible
  - 5: SRE Tools & Automation
    - https://www.ansible.com/use-cases/security-and-compliance
- ‘Secure Coding Best Practices’ by OWASP
  - 5: SRE Tools & Automation
    - https://www.owasp.org/images/0/08/OWASP_SCP_Quick_Reference_Guide_v2.pdf
- ‘Testing in Production, the safe way’ by Cindy Sridharan
  - 5: SRE Tools & Automation
    - https://medium.com/@copyconstruct/testing-in-production-the-safe-way-18ca102d0ef1
- ‘Amazon Andon Cord: What it is and how to react’ by Velentin Bayard
  - 5: SRE Tools & Automation
    - https://blueboard.io/resources/amazon-andon-cord/
- ‘DevOps Tools Landscape’ by GitLab
  - 5: SRE Tools & Automation
    - https://about.gitlab.com/devops-tools/
- ‘Measure Efficiency, Effectiveness, and Culture to Optimize DevOps Transformations’ by IT Revolution
  - 6: Antifragility & Learning from Failure
    - http://devopsenterprise.io/media/DOES_forum_metrics_102015.pdf
- ‘Tracking Every Release’ by Mike Brittain
  - 6: Antifragility & Learning from Failure
    - https://codeascraft.com/2010/12/08/track-every-release/
- ‘A recovery point objective (RPO)’ by Margaret Rouse
  - 6: Antifragility & Learning from Failure
    - https://whatis.techtarget.com/definition/recovery-point-objective-RPO
- ‘The Learning Organization’ by Andrew Shafer
  - 6: Antifragility & Learning from Failure
    - https://www.slideshare.net/littleidea/the-learning-organization-modev
- ‘The Three Ways: The Principles Underpinning DevOps’ by Gene Kim
  - 6: Antifragility & Learning from Failure
    - https://itrevolution.com/the-three-ways-principles-underpinning-devops/
- ‘A Typology of Organizational Cultures’ by R Westrum
  - 6: Antifragility & Learning from Failure
    - http://www.ncbi.nlm.nih.gov/pmc/articles/PMC1765804/pdf/v013p0ii22.pdf
- ‘Do You Want Your Cloud Solutions to Succeed? Start with Embracing Failures!’ by Arman Kamran
  - 6: Antifragility & Learning from Failure
    - https://medium.com/@armankamran/do-you-want-your-cloud-solutions-to-succeed-start-with-embracing-failures-8f5f40b57a64
- ‘The Cost of IT Downtime’ by Michael Copeland
  - 7: Organizational impact of SRE
    - https://www.the20.com/blog/the-cost-of-it-downtime/
- ‘How SRE teams are organized, and how to get started’ by Matt Brown
  - 7: Organizational impact of SRE
    - https://cloud.google.com/blog/products/devops-sre/how-sre-teams-are-organized-and-how-to-get-started
- ‘Kubernetes Up & Running’ by Brendan Burns, Joe Beda & Kelsey Hightower
  - 7: Organizational impact of SRE
    - https://clouddamcdnprodep.azureedge.net/gdc/gdckTlBtc/original
- ‘Blameless PostMortems and a Just Culture’ by John Allspaw
  - 7: Organizational impact of SRE
    - https://codeascraft.com/2012/05/22/blameless-postmortems/
- ‘The Prime Directive’ by Norm Kerth
  - 7: Organizational impact of SRE
    - https://retrospectivewiki.org/index.php?title=The_Prime_Directive
- ‘Creating Antifragile Systems: Site Reliability Engineering for the Enterprise’ by Contino
  - 7: Organizational impact of SRE
    - https://www.contino.io/files/Enterprise-Site-Reliability-Engineering-Contino.pdf
- ‘Scaling SRE Organizations: The journey from 1 to many teams’ by Gustavo Franco
  - 7: Organizational impact of SRE
    - https://www.usenix.org/sites/default/files/conference/protected-files/sre19amer_slides_franco.pdf
- ‘The Convergence of DevOps’ by John Willis
  - 8: SRE, Other Frameworks, Trends
    - http://itrevolution.com/the-convergence-of-devops/
- ‘Site Reliability Engineer (SRE) Roles and Responsibilities’ by Dan Holloran
  - 8: SRE, Other Frameworks, Trends
    - https://victorops.com/blog/site-reliability-engineer-sre-roles-and-responsibilities
- ‘How ITIL4 and SRE align with DevOps’ by Jayne Groll
  - 8: SRE, Other Frameworks, Trends
    - https://techbeacon.com/enterprise-it/how-itil4-sre-align-devops
- ‘Future of Reliability Engineering’ by Michael Kehoe
  - 8: SRE, Other Frameworks, Trends
    - https://michael-kehoe.io/tags/future-of-sre/
- ‘An Introduction to Database Reliability’ by Mackenzie Clark
  - 8: SRE, Other Frameworks, Trends
    - https://softwareengineeringdaily.com/2018/10/16/an-introduction-to-database-reliability/
- ‘Stop the Arguments: ITIL v4 and SRE and DevOps All Are Transformation Aids’
  - 8: SRE, Other Frameworks, Trends
    - https://devopsinstitute.com/2019/11/05/stop-the-arguments-itil-v4-and-sre-and-devops-all-are-transformation-aids/
Websites
- Usenix
  - https://www.usenix.org/
- Honeycomb
  - https://www.honeycomb.io/
- Player FM - Devops Chart
  - https://player.fm/series/devops-chat
- SRE Weekly
  - https://sreweekly.com/
- Netflix
  - https://github.com/Netflix
- Downdetector
  - https://downdetector.co.uk/
SRE Blogs
- AppDynamics Blog
- Atlassian Blog
- Prometheus Blog
- Rundeck Blog
- Tech At Bloomberg
- VictorOps Blog
Additional Videos of Interest
- SLO’s & Error Budgets
  - ‘SLOs for Data-Intensive Services’ with Yoann Fouquet (23:47)
    - https://www.youtube.com/watch?v=ZdguHXglT8M&feature=youtu.be
  - ‘Latency SLOs Done Right’ with Heinrich Hartmann (27:12)
    - https://www.youtube.com/watch?v=ycsc2kCaJxM&feature=youtu.be
- Monitoring & Service Level Indicators
  - ‘Building a Scalable Monitoring System’ with Molly Struve (26.48)
    - https://www.youtube.com/watch?v=vl1ecpFohZQ&feature=youtu.be
SRE Books
- Site Reliability Engineering
  - Betsy Beyer, Chris Jones, Jennifer Petoff and Niall Richard Murphy
    - https://landing.google.com/sre/sre-book/toc/index.html
- The Site Reliability Workbook Betsy Beyer, Niall Richard
  - Murphy, David K. Rensin, Kent Kawahara and Stephen Thorne
    - https://landing.google.com/sre/workbook/toc/
- Facts and Fallacies of Software Engineering
  - Robert L. Glass
    - https://www.amazon.com/Facts-Fallacies-Software-Engineering-Robert/dp/0321117425
- Chaos Engineering
  - Ali Basiri, Nora Jones, Aaron Blohowiak, Lorin Hochstein, Casey Rosenthal
    - https://www.oreilly.com/library/view/chaos-engineering/9781491988459/
  - Training Site Reliability Engineers Jennifer Petoff, JC van Winkel & Preston Yoshioka with JessieYang, Jesus Climent Collado &Myk Taylor
    - https://landing.google.com/sre/resources/practicesandprocesses/training-site-reliability-engineers/
Case Stories Featured in the Course
- Accenture
  - 3: Reducing Toil
    - https://techbeacon.com/devops/how-accenture-retrofitted-site-reliability-engineering
  - Bloomberg
    - 1: SRE Principles & Practices
      - https://player.fm/series/devops-chat/site-reliabilityengineering-sre-bloomberg-w-stig-sorenson
      - https://www.techatbloomberg.com/blog/bloomberg-bets-big-on-sres/
      - https://www.ca.com/us/modern-software-factory/content/outsmarting-outages-bloomberg-banks-on-sre-for-reliability.html
- Evernote
  - 2: SLO’s & Error Budgets
    - https://landing.google.com/sre/workbook/chapters/slo-engineering-case-studies/
- Home Depot
  - 2: SLO’s & Error Budgets
    - https://landing.google.com/sre/workbook/chapters/slo-engineering-case-studies/
- Netflix
  - 6: Antifragility and Learning from Failure
    - https://github.com/Netflix/SimianArmy
- Sage Group
  - 7: Organizational Impact of SRE
    - https://www.meetup.com/DevOpsNorthEast/events/262263231/
- Standard Chartered
  - 5: SRE Tools & Automation
    - https://www.youtube.com/watch?v=d5IMvK0YHTg
- Trivago
  - 4: Monitoring & SLI’s
    - https://www.google.com/url?sa=t&rct=j&q=&esrc=s&source=web&cd=11&cad=rja&uact=8&ved=2ahUKEwj4m6HJ9qXjAhU_QEEAHX6-CgQQFjAKegQIABAC&url=http%3A%2F%2Fpages.catchpoint.com%2Frs%2F005-RHC-551%2Fimages%2FCatchpoint-Case-Study-Trivago.pdf&usg=AOvVaw3UUcZ1bqtes0_99EYcBZSm
- VictorOps (Splunk)
  - 8: SRE, Other Frameworks, Trends
    - https://victorops.com/blog/site-reliability-engineer-sre-roles-and-responsibilities

Extra

https://medium.com/swlh/a-design-analysis-of-cloud-based-microservices-architecture-at-netflix-98836b2da45f
https://netflixtechblog.com/making-the-netflix-api-more-resilient-a8ec62159c2d
https://netflixtechblog.com/byte-down-making-netflixs-data-infrastructure-cost-effective-fee7b3235032
https://netflixtechblog.com/telltale-netflix-application-monitoring-simplified-5c08bfa780ba
https://netflixtechblog.com/introducing-aardvark-and-repokid-53b081bf3a7e
https://netflixtechblog.com/improving-netflixs-operational-visibility-with-real-time-insight-tools-ab5e7af062e5