Software Architecture Metrics

GQM - Goal > Question > Metrics Tree

Service Blueprint: Many Birds with One Stone by Martina Mitz

youtube.com/watch?v=XCcLcJyvaCw&ab_channel=UXPressia

Mapping Experiencies

Web-Based Mapping Tools

• Touchpoint management programs
  • touchpoing dashboard https://www.touchpointdashboard.com/
  • Online mapping tools
    • uxpressia https://uxpressia.com/
    • smaply https://www.smaply.com/tools/personas
    • canvanizer https://canvanizer.com/
  • online diagramming tools
    • lucidchart.com
  • online whiteboards
    • mural.co
    • miro